Brings more than three decades of experience in offshoring and consulting. Specializes in establishing, scaling, and managing Global Capability Centers (GCCs) across multiple geographies, with a strong track record of driving transformation through effective change management and consistently delivering measurable business value in growth, profitability, and stakeholder experience.
Most of his experience is rooted in the financial services industry, where he has led operations and managed operational risk at AXA, Capita, and BDO, leading diverse teams of more than 1,500 professionals across multiple domains within GCC environments.
Holds a B.Com and Cost and Management Accountant qualification, with executive education from IIM Ahmedabad, ISB, and IIM Calcutta.